Staybridge Suites Charleston-Ashley Phosphate by IHG

Very smooth experience - rooms were clean, check-in was easy. Special thank you to Mrs. Pam at breakfast, who was so sweet to cook me a separate omelette because the large batch of eggs wasn't quite ready yet and I was in a rush. She made my stay so special!

I recently stayed at this all-suite hotel and had a generally great experience. The room was spacious, warm, and well-appointed, with a nice kitchenette, seating area, and bathroom featuring a shower. However, there were a few drawbacks. The TV's placement made it difficult to watch from the bed, and I couldn't adjust it. Additionally, the shower water pressure was sometimes low, requiring me to switch to cold water to increase the flow. The toilet also had slow flushing issues. I reported these problems to the front desk, and maintenance was sent to address them. On the plus side, the hotel had some fantastic amenities! They hosted a social night with free drinks, which was a great way to meet other guests. The indoor pool and gym were also a nice touch. Plus, there was a lovely seating area behind the hotel where I could relax. And to start the day off right, they offered a delicious breakfast buffet. The hotel's location was also convenient, just a short drive from the main road and about 10 minutes from the international airport. Overall, despite a few issues, I'd consider staying here again due to its great amenities and location!

Check in was a breeze. Faith was absolutely FABULOUS we didn't have a dvd player in our room and she got right on it. Our room is great. Slept like a baby. This is the 1st place we've stayed that dont charge for the laundry machines. And for the weekend shift Alyssa has done a FABULOUS JOB she has been amazing helping my husband and I on where to dine. You have two AMAZING associates who have gone above and beyond to help us out. We are staying here for 8 nights.

I spent here 1 night and I was really impressed! The room was big and spacious. Here is no smell of dampness at all. They have good little gym and great covered pool( it was a little bit too hot inside but good anyway). Kinda far away from Charleston Downtown. Also absolutely not a problem to check in with your pets. I will definitely come back again!

The staff was incredibly friendly, every interaction we had with an employee was pleasant and welcoming. The room was pristinely clean, which was very refreshing and made our stay even more comfortable. The real standout, though, was the breakfast each morning. The ladies working the breakfast area clearly put a lot of effort into keeping everything stocked, fresh, and tasting great. You could tell they genuinely cared. Overall, 10/10 experience we would absolutely stay here again!

AMAZING!! Faith and Ms. Flo, we love you and miss you!! Thanks so much for everything!! Clean rooms, amazing service, great location, great pool, if we go back we'll be staying there again. I truly appreciate all of them!

Stacy,Pam , Kiara Kiara Front Desk was helpful, informative and super sweet . Stacy was great helping out had a smile very welcoming . Pam kept the breakfast clean filled and organized with a smile. Thank you for making our stay very welcoming

I stayed here 33 nights consecutively and it is easily one of the best hotels in the area. The recent renovation likely helped this property. It will be my go-to hotel if I need to stay in or near North Charleston. Room - My standard room was clean, well taken care of, and QUIET. New IHG properties and renos are adopting a new type of sound proofing that really makes a difference. I never heard my neighbors or much noise in the hallway. I stayed in July when temperatures reached over 105 and the HVAC unit was a fighter. On the hottest days it struggled to keep the room at the set temperature, but it didn't quit. The room had a ceiling fan above the bed and worked well. The kitchen was quite nice - full sized refrigerator, two electric burner stove, garbage disposal, dishwasher, two slice toaster, large microwave, a breakfast bar with two stools, and plenty of prep space. Housekeeping - Noticeably took their time in the rooms and did a great job. They vacuum, make the bed (or change out the sheets depending on the day), clean the bathroom/shower, do the dishes, and run the dishwasher. I typically did my dishes, but anytime there was something in the sink or on the counter, it was placed and ran in the dishwasher. WIFI - Steady 1 MB/s download speed with access points in each room for the strongest signal. Not once had a disconnection. Front desk staff - Friendly and helpful from check-in through check-out. About 20 minutes after I checked in I received a call to my room making sure everything was okay. Most of the time you don't even get that at 5 star locations. Washers and dryers - If I recall, there were four washers and four dryers. On average, there was one washer that was unserviceable which is really quite good. I noticed a repair person working on the machines on multiple occasions while working out in the gym. I once stayed at a Staybridge that only had one washer and two dryers so this is a massive upgrade. Gym and pool - The gym was decent for a hotel. There are some weight machines, treadmill, bike, elliptical, and free weights. I found it almost never busy. There is water available most of the time, antibacterial wipes to clean off the machines, and small towels for sweat. The pool is somewhat small and I was disappointed to find it wasn't outdoors, but still great they have one. Location - This is probably my least favorite part. If you don't have a vehicle, it is a struggle to do much without an Uber or someone in the area who can drive. Cracker Barrel and IHOP are nearby, but not much else. Additional amenities - I'm not a big TV watcher, but the hotel has like 100 channels like HBO, sports channels, movie channels etc. There is also a DVD player in each room and you can rent DVDs from the "library" for free - this was a nice surprise that I have not seen before. You just need to take the box to the front desk to get the disc. Social nights are Monday through Wednesday of each week. Wednesdays have the best food and alternate between burgers and hot dogs cooked on the grill outside by a staff member. There is wine and beer being served as well.